Residential Works

No. In the event of a fire, call 995 to inform SCDF.
For use at home, extinguishers of up to 3kg are easy to deploy. A versatile option would be the dry powder Fire Extinguisher. Please reach out to us for an accurate assessment.

Fire Extinguisher

Choosing the right fire extinguisher depends on the type of fire risk. Each extinguisher type is suited to different materials, so it’s essential to match it to your needs. For quick guidance, check the labels on each extinguisher—they specify which fire types they’re best for. Still unsure? Reach out to us, and we’ll help you select the safest option for your safety needs.
Yes! Fire extinguishers are versatile tools that can be used anywhere when chosen and handled correctly. For general use, a Dry Powder Fire Extinguisher is ideal, as it tackles Class A, B, and even electrical fires. For kitchen-specific risks, you might also consider a Wet Chemical or Water Mist Fire Extinguisher for added safety. Need help deciding? Contact us, and we’ll guide you to the best option for your safety needs.
Installation service fees can vary, but we're here to help! Just reach out to us, and we’ll provide all the details you need.
For commercial use, each fire extinguisher will come with a new servicing sticker showing the valid service date, along with a PSB TUV SUD Control Tag when applicable. We ensure everything is up to standard for your peace of mind!
Meant for commercial use, you don’t need to apply the PSB TUV SUD Control Tag for: A) Newly supplied fire extinguishers B) Fire extinguishers for residential use. If you have any questions about this, feel free to ask!
No need to discharge-test your fire extinguisher! Just check that the pressure gauge indicator is in the green zone, and you’re good to go. If you have questions, reach out to us anytime.
Absolutely! We highly recommend having a fire extinguisher in your car. With the rise of electric vehicles, we now offer fire extinguishers specifically designed for Lithium Ion battery fires. Stay safe on the road!
A fire extinguisher is a pressurized cylinder, and any physical damage can be hazardous. If you notice corrosion or dents, it’s important to get it replaced for your safety. We're here to help with that!
Yes! Just ensure the affected appliances are de-energized or disconnected before using the extinguisher. For more tips, contact us, and we’ll walk you through safe handling.
New extinguishers in Singapore are now all standardized in red. Older blue or green ones signaled the type of medium but are no longer compliant. For peace of mind, replace it with a new, red extinguisher. Need assistance? Reach out to us, and we’ll help you find the right fit for your safety needs.
Fire Extinguishers are pressurised cylinders and it is safer to replace them if they show signs of damage. We provide replacement and disposal services for your damaged Fire Extinguishers to guarantee your safety.

Fire Extinguisher Servicing

Fire extinguishers generally have a shelf life of 5 years for Dry Powder and 10 years for Carbon Dioxide. If you see any corrosion or dents, it’s best to replace them sooner for safety!
For residential units, we recommend 2 to 3kg Dry Powder extinguishers. For commercial units, go for 2 to 6kg, and for industrial units, 6 to 9kg. Personal vehicles should have 1 to 3kg, while mid to large commercial vehicles need 4 to 9kg. If you need more advice on certain specifics, please feel free to ask!
Servicing checks fire extinguishers to ensure they’re in top condition, including the pressure gauge, weight, pin, and cylinder. If our team finds low dry powder, the extinguisher will need to be sent back to our office for refilling.
During servicing, we check the pressure gauge, safety pin, and seal, inspect for physical damage, and ensure the extinguisher is easily accessible. For more details, refer to the Singapore Standards for Fire Extinguishers and if you have any other questions, we are more than eager to help!
Fire extinguishers don’t have a fixed expiry date but typically have a shelf life of 5 to 7 years. For commercial use, annual servicing is required. If you bought it online for residential use, it might not come with an SCDF Control Tag unless specified. You can pick up a servicing label at our office or have it mailed to you. Let us know if you’d like more details!
We keep our stock fresh to be ready when the time comes, with new fire extinguishers arriving every 3 to 6 months. If you have specific questions, feel free to reach out to us for the latest availability.
You can drop off your fire extinguishers at our office for servicing and pick them up after 2 working days. Alternatively, feel free to contact us to arrange for pickup and delivery, though transportation fees will apply.
It’s mandatory for commercial use under the Fire Safety Act. For residential use, it’s not required but highly recommended. If you do require servicing assistance, simply reach out to us for an assessment and we will do our best to help.
Yes! We provide a 1-year local warranty for any manufacturing defects, giving you extra peace of mind. Just let us know if you have any questions or need assistance with your warranty.
Wondering if your fire extinguisher is in good working order? Here are a few signs it may need attention:

Low Pressure: Check the pressure gauge—if the needle is in the low zone, servicing is necessary. Corrosion or Damage: Look for rust or dents on the extinguisher’s body. Missing Safety Pin: If the anti-tamper safety pin is missing, the extinguisher isn’t safe for use.

Stay safe by keeping your fire extinguisher in top condition! We’re here to assist with any servicing or checks to ensure your extinguishers are ready when needed.

Home Fire Alarm Device

The installation process takes approximately 30 minutes. However, if you have something more specific in mind, just reach out to us, and we’ll do our best to assist you
Yes, the installation of Home Fire Alarm Devices usually involves drilling to securely mount them onto the ceiling.

If you have any specific concerns, feel free to reach out to us, and we’ll be happy to help!
Yes, for interconnected models, there is a limitation of up to 40 units, including remote controls. If you have any specific questions or need further details, just let us know—we’re here to help!
It’s recommended to install HFADs in common living spaces while keeping them away from areas like kitchens and prayer altars to prevent false alarms. If you need more guidance on installation locations, feel free to ask—we’re here to help!
Yes, the HFAD comes with a 10-year battery life warranty and a 5-year limited warranty for manufacturing defects. If you have any other questions about the warranty or need assistance, we will assist you to our fullest.
We offer complimentary installation with every purchase of our HFADs, as long as the ceiling height does not exceed 3 meters. If you have any questions or need more information, just reach out—we're here to assist you!
Screws and a manual are provided, making it easy to install on your own. You can either drill or use double-sided tape for installation.

However, if you require further assistance with your installation or if you need any tips or have questions, feel free to reach out—we're here to help!
To remove the detector head from the base, simply twist it anti-clockwise, and it will unlock. If you run into any more challenges or need assistance, don’t hesitate to reach out—we're just a message away and ready to help you out!

Fire Blanket

No, fire blankets don’t expire and are designed for long-term use. However, it’s good practice to inspect them regularly for any signs of wear or damage. If you have concerns or questions about maintenance, reach out to us anytime!
Fire blankets typically do not come with a warranty, as they are built for durability. If you have questions about their care or maintenance, we’re here to assist.
To use a fire blanket:

Place the blanket fully over the cooking appliance or fire source to cut off the oxygen supply and smother the flames. If escaping from a fire, our fire blankets (measuring 1.2m x 1.8m) provide coverage for up to two people.

Feel free to reach out if you have any questions about usage.
Fire blankets should be stored in a hard case, mounted on a wall in a visible, easily accessible location for emergencies. Let us know if you need any help with installation or have further questions!

Commercial Works

Yes, fire protection is essential for all spaces, including small offices, to protect people and assets. Smoke detectors, fire extinguishers, and an evacuation plan are basics to start. Reach out for a customized fire safety assessment!
For A&A works, updating your fire safety systems may be necessary. Fire Safety Bureau guidelines require floor plan submissions and endorsement by a Qualified Person (QP) for changes. Contact us to guide you through this process with a tailored, efficient plan.
If your fire safety equipment is due for maintenance or isn’t working, it’s essential to have it inspected immediately. Contact us for professional assistance and solutions to keep your equipment operational and safe.
Data centers and sensitive areas often need specialized solutions, like inert gas systems or Very Early Detection systems, which minimize collateral damage. For a custom fire protection plan, reach out to us, and we’ll create a solution that meets your needs.
Yes, fire exit doors and proper signage are crucial for safe evacuation, as they slow fire spread and guide occupants. These elements can make all the difference during an emergency. For guidance on your building’s needs, reach out to us.
Yes, fire exit doors and proper signage are crucial for safe evacuation, as they slow fire spread and guide occupants. These elements can make all the difference during an emergency. For guidance on your building’s needs, reach out to us.

Kitchen Fire Suppresion System

Kitchen Wet Chemical Fire Suppression Systems protect against kitchen fires, specifically those occurring around kitchen hoods. These systems consist of a cylinder with a wet chemical extinguishing agent, a manual pull station, and discharge nozzles. If the ambient temperature exceeds the system’s threshold or the system is manually activated, the wet chemical discharges through the nozzles onto cooking appliances, plenum, and kitchen duct openings. The chemical forms a foam layer that starves the fire of oxygen, preventing re-flash and minimizing damage.
The size of a Wet Chemical Kitchen Fire Suppression System depends on the kitchen hood size and the types of appliances in use. We offer systems in various sizes to suit different kitchen needs. Contact us for a free site survey, and our experts will provide an assessment and solution tailored to your kitchen.
Kitchen Fire Suppression Systems are essential for commercial cooking spaces, including restaurants, fast food chains, cafeterias, hotel kitchens, bakeries, central kitchens, coffeeshops, food courts, hawker centers, industrial canteens, and school canteens.
The system discharges a wet chemical agent, which undergoes saponification when in contact with cooking grease, transforming it into a soap-like foam to suppress the fire and prevent re-ignition. If your system still uses powder, it is non-compliant and needs to be updated to a wet chemical system to meet current safety standards.
Kitchen Fire Suppression Systems are required to have Wet Chemical as the compliant extinguishing agent.

If you happen to need a switch up to a Kitchen Fire Suppression System that utilises Wet Chemical, do feel free to contact us for more assistance on this matter.
Yes, it’s a legal requirement for commercial kitchens to have a compliant fire suppression system. However, a full risk assessment of your business processes is recommended to determine specific needs.
The systems can be activated manually or automatically. They use fusible links that activate at a fixed temperature, automatically deploying the agent in case of fire. Manual activation is also possible via a pull station. The system is designed to activate only when a fire occurs, not during normal cooking.
No, the wet chemical agent is a low-pH solution that reacts with the heat and grease, transforming into a soap-like foam that extinguishes the fire without damaging appliances. The foam can be easily cleaned after discharge.
Systems require servicing at least every six months, as recommended by the NFPA17A standard. Works typically take a few hours, depending on the number of units and extent of any needed repairs.
Without regular inspections, the system may not function properly in an emergency. To avoid any interruptions to your business's cooking operations or costly repairs due to build-up, it is advisable to engage a professional to carry out the inspection and maintenance of your kitchen fire suppression systems.

FSSD Submission

The Fire Safety and Shelter Department (FSSD) is a branch of the SCDF responsible for enforcing fire safety standards in Singapore, approving fire safety plans, and issuing Fire Safety Certificates (FSC) following compliance checks.
As part of any renovation/ Addition and Alteration (A&A) works, submission to FSSD is required to be carried out in order to officialise the structural, fire protection and other plans prior to the commencement of work. The works will then have to be carried out in accordance to the submitted and approved plans in order to ensure compliance and adequacy in the design of the proposed fire protection systems in place.
For FSSD submission, specific documents are required depending on the type of fire safety works plan being proposed. For building plans, you need one set of plans, an application form, plan fees, a QP's declaration form, occupancy load calculations, and any supporting documents. For air conditioning and mechanical ventilation plans, the requirements include one set of plans, an application form, plan fees, a QP's declaration form, and pressurisation staircase calculations. For fire protection plans, you need one set of plans, an application form, plan fees, a QP's declaration form, and sprinkler hydraulic calculations.

Required documents may also vary so for a full list and submission assistance, do contact us to help you expedite this process with great ease.
Its varies depending on the scope and complexity of the works. It takes anywhere in between 3 weeks to 3 months. As the process duration depends on project scope and complexity.

For a more accurate analysis and assessment, do feel free to contact us for more information!
Yes, we assist with re-submissions by addressing feedback and ensuring all fire safety requirements are met for approval.
Rejections come with feedback on needed changes. We provide professional support to resolve issues and guide you through re-submission to achieve compliance.

Fire Certificate

A fire certificate requires engaging a Professional Engineer (PE) and a competent fire contractor to test fire protection systems. Once approved by the PE, the certificate is issued and valid for 12 months. Contact us for guidance on obtaining your fire certificate.
The process typically takes about two weeks.We will provide timely updates to keep you on track on each step of the way to ensure a fuss-free approach during this process.
Fire certificates are valid for 12 months, after which annual renewal is required to maintain compliance with fire safety regulations.
Building owners, landlords, or authorized representatives can apply for a fire certificate. Under the Fire Safety Act, public buildings with occupancy loads over 200 must have a valid certificate.

Fire Safety Managers

A Fire Safety Manager (FSM) develops emergency response plans, conducts fire hazard checks, and educates building occupants on fire safety. FSMs also oversee fire drills, assist in Fire Certificate applications, and ensure that fire safety systems remain operational. We have certified FSMs available to support your fire safety needs.
Fire Safety Managers are required for commercial and industrial buildings with specific occupancy loads (e.g., over 9 floors, 5,000 sqm, or 1,000 people) to ensure fire safety compliance. Our team can help you appoint an FSM to meet these regulatory requirements.
Buildings with an occupant load of 5,000+ people, extensive floor areas, or complex fire safety plans may need a Senior Fire Safety Manager, as mandated by regulations. Reach out to us for assistance with appointing a qualified FSM for your facility.
Fire safety audits assess the building’s risk factors, fire equipment, regulatory compliance, emergency readiness, fire detection systems, and employee training on fire safety. Contact us to arrange an audit to keep your building compliant and safe.

Fire Alarm Systems

A conventional fire alarm system utilizes parallel circuits connected to sensors that detect environmental changes and among the most commonly deployed type of fire alarm systems in Singapore. It informs the user of fire incidents zonally and are cost effective solution for detecting fires and informing occupants whenever a fire occurs.
An addressable fire alarm system is an advanced fire detection setup where each device, such as smoke detectors and call points, has a unique address. This allows for precise identification of the location of a fire or fault, enhancing the speed and accuracy of emergency response. Their key advantages include improved troubleshooting, reduced wiring complexity, and the ability to monitor and control each device individually. For instance, certain models offers advanced diagnostics and detailed information about each alarm's state. This system allows up to 64 eight-loop panels to interconnect over a high-integrity fault-tolerant network and allow emergency services and facilities management to quickly and accurately pinpoint the exact location of a fire.
Conventional fire alarm systems divide a building into zones but cannot identify which specific device triggered an alarm. Addressable fire alarm systems use digital signalling to pinpoint the exact device that activated the alarm. Reach out to us to discuss the best solution for your needs!
When selecting a fire alarm system, consider your building size and needs. Your final choice should also reflect the occupancy class, fire safety strategy, local codes and design specification set up by the qualified persons. For personalized advice, reach out to us!
For conventional fire alarm systems, the fire detection devices are segregated by areas and zones to differentiate the parts of a building. When a device is activated, it will display a fire alarm indication on its respective zone to inform the user of the general location of the activated device.
Yes, we offer services to integrate a new fire alarm system with existing security infrastructure, ensuring seamless operation and compatibility within your building.
It’s recommended to test your fire alarm system at least once a month and have a professional inspection annually. This ensures that all components are functioning correctly. For a detailed testing schedule, reach out to us!
Signs that your fire alarm system needs maintenance or upgrades include frequent false alarms, irregular beeping, or if it’s over 10 years old. Additionally, if you notice any physical damage or if it doesn’t meet current safety codes, it’s time to take action. For tailored advice, reach out to us!
In the event of the activation of a fire alarm, it is highly advised to assume that it is a real fire, however false alarms occur due to a variety of reasons such as faulty devices, faulty cabling, or even temporary environment changes. It is important that the right type of devices are deployed at suitable areas within the building, the installation is carried out and maintained by a competent Fire contractor in order to lower the chances of false alarms.
A beeping noise usually indicates a fault needing attention, such as a battery issue, charger malfunction, or device failure. Contact us for assistance in diagnosing and resolving the issue to restore your system to full functionality.
We offer post-installation service and maintenance support and round-the-clock emergency hotline to ensure ongoing reliability and performance of our fire alarm systems. This continuous support ensures that the fire alarm system remains in peak condition, providing consistent protection and peace of mind for building occupants.

Fire Hosereel and Risers

Fire hosereels are essential in every building, allowing occupants to control small fires. Their placement helps contain fires before they spread. For more advice on fire hosereel placement and maintenance, contact us!
Fire hosereels are user-friendly, low-maintenance, and strategically placed for quick access, with instructions for confident use. For expert advice on selecting the right hosereel, reach out to us!
A fire hosereel cabinet protects the hosereel from damage caused by machinery, weather, and other elements, extending its lifespan. If you’re interested in adding a cabinet, we’re here to help!
Maintenance should occur at least once a year, with more frequent checks if your system is often used or exposed to harsh conditions. For a customized maintenance plan, contact us!
Buildings over a certain height often need riser systems for reliable water access, especially where water pressure is low. Buildings that rise over 50 meters above the ground are required to have dry riser systems. Similarly, buildings that are over 18m tall should also have wet riser systems. Get in touch for a customized analysis of your building’s needs! Contact us for an analysis to see if your building could benefit.
Dry risers are empty pipes filled with water by the fire department, while wet risers are always filled with water. Each has specific requirements based on building height. . According to clause 6.2 from SCDF's fire code, dry rising mains shall be installed in buildings of habitable height more than 10m, but not more than 60m and wet rising mains shall be installed in buildings with habitable height exceeding 60m. However, separate dry and wet rising main systems in a building are permitted. To find the best fit for your facility, contact us for an assessment.
Both dry and wet risers need regular testing, typically twice a year, to ensure they’re in compliance and functioning properly. Contact us for a detailed maintenance plan tailored to your system.
Riser maintenance includes checking for decay, ensuring compliance with SS 575 standards, and verifying water supply, flow rates, and pressure. For a comprehensive plan customized to your riser system, get in touch with us!

Fire Hydrant

The need for a fire hydrant depends on your building's design and the systems recommended by a Qualified Person (QP) during the design phase. For guidance on your specific needs, feel free to contact us!
Maintaining fire hydrants involves using specialized tools to measure flow rate, static pressure, and running pressure, ensuring the hydrant is ready for emergency use by SCDF. Need a tailored maintenance schedule? Just reach out to us and our team will be at the ready to get your hydrants ever-ready!
Fire hydrants require annual maintenance, along with adherence to local guidelines. For an assessment and maintenance plan, contact us, and we’ll help keep your hydrants in top condition.

Fire Sprinkler

Fire sprinkler systems are essential for protecting lives and minimizing damage, giving occupants critical time to evacuate. Your building’s need depends on design and the Qualified Person’s recommendations. For a customized assessment, contact us!
Fire sprinkler systems should be visually inspected monthly, with a thorough test annually, alongside the PE inspection for Fire Certificate renewal. Monthly checks ensure sprinklers, valves, and pumps are in working order, while yearly checks test control valves. Contact us if you’d like more details on inspections.
Common fire sprinkler systems include wet pipe, dry pipe, pre-action, and deluge systems. The right choice depends on your building’s specific risks. If you need a customized solution, contact us, and we’ll arrange an assessment to help you choose the ideal system.
Regular inspections and maintenance are key. Look for visible signs like leaks or corrosion, and rely on service reports generated monthly. If you have concerns, reach out to us for a professional evaluation.
Yes, fire sprinkler systems can often be retrofitted in existing buildings. Some modifications may be needed, and a Qualified Person will need to indicate the plan details, per the Fire Safety Handbook. Contact us to learn more about the retrofitting process and how we can assist!

Awareness Programmes

Our fire safety talks cover essential practices, emergency procedures, and using fire protection equipment. Tailored content includes fire safety, fire science, precautionary measures, and emergency responses like tabletop exercises and fire drills. Reach out if you’d like more details on customizing the talk.
Our trained fire safety managers and skilled staff lead all demonstrations to ensure you receive accurate, engaging information. We’re happy to answer any questions you may have.
Fire safety drills are recommended to be carried out annually to familiarize everyone with evacuation procedures, as advised by the Fire Safety Bureau. For more information or assistance, contact us!
Each session typically lasts 30 to 60 minutes, depending on the topic and audience involvement. Need to know more? Just ask us!
Simply reach out by phone or email, and we’ll arrange a time that works for your team’s schedule. We look forward to assisting!

One-Time Testings

Our one-time testing service provides a complete analysis and testing of your building’s fire protection systems to ensure they’re operating effectively. Let us know if you’d like to schedule a session for your safety needs!
Yes! You’ll receive a thorough report detailing our findings, recommendations, and any necessary follow-up actions. Reach out if you’d like more information on our reporting process.
If we discover any issues, we’ll offer practical solutions and support to bring your systems up to code. Contact us anytime for assistance with your safety needs.
Just contact us via our website’s form. phone or email, and we’ll set up a time that works best for your team. We look forward to helping with your safety needs!

Frequently Asked Questions

Categories

Residential Works

Fire Extinguisher

Fire Extinguisher Servicing

Home Fire Alarm Device

Fire Blanket

Commercial Works

Kitchen Fire Suppresion System

FSSD Submission

Fire Certificate

Fire Safety Managers

Fire Alarm Systems

Fire Hosereel and Risers

Fire Hydrant

Fire Sprinkler

Awareness Programmes

One-Time Testings

Still have some more questions that require assistance?

Frequently Asked Questions

Categories

Residential Works

Will SCDF be alerted when my HFAD is activated?

What quantity and capacity of fire extinguishers do I require?

Fire Extinguisher

Which Fire Extinguisher should I go for?

Can the Fire Extinguisher be used for kitchen?

Does my Fire Extinguisher come with a wall mount?

Does my Fire Extinguisher come with a servicing sticker?

Does my Fire Extinguisher come with the SCDF Control Tag/TUV SUD Label

Can I test the fire extinguisher?

Is it safe to place a Fire Extinguisher in my car?

How do I know when to replace my Fire Extinguisher?

Can I use the Fire Extinguisher on electrical fires.

I have a blue or green fire extinguisher. Is that usable?

Is it dangerous to have a damaged Fire Extinguisher?

Fire Extinguisher Servicing

What is the shelf life for Fire Extinguishers?

What is the quantity and capacity of Fire Extinguisher required for residential units, commercial units, and vehicles?

What is the difference between servicing and refilling?

What kind of inspections are included during Fire Extinguisher servicing?

The Fire Extinguisher I'd purchased did not come with an expiry date?

What is the manufacturing date for your Fire Extinguisher?

Where do I bring my Fire Extinguisher for servicing?

Is annual servicing for Fire Extinguisher required?

Does my Fire Extinguisher come with warranty?

How do I know if my fire extinguisher is still working or due for servicing?

Home Fire Alarm Device

How long does the installation process take?

Does the installation include drilling?

Are there any limitations for the HFAD's interconnection with interconnected models?

Where should I install the HFAD?

Does the HFAD come with a warranty?

What is the cost of installation?

Is it easy to install the HFAD on my own?

I accidentally locked the gadget to the mountain bracket behind and can't seem to remove it. What should I do?

Fire Blanket

Does the fire blanket expire?

Does the fire blanket come with a warranty?

How do I use a fire blanket?

Where is the best place to store the fire blanket?

Commercial Works

Should my small office require any fire protection?

I’m looking to carry out some Addition and Alteration (A&A) works. What do I need?

My fire safety equipment hasn’t been maintained or is faulty. What should I do?

What fire protection solutions do I need for a data center/sensitive materials?

How can I ensure my manufacturing facility is fire safe?

Do I need fire exit doors and signages like emergency lights and exit lights?

Kitchen Fire Suppresion System

What are Wet Kitchen Fire Suppression Systems?

What is the appropriate size needed for a kitchen fire suppression system?

Who needs Kitchen Fire Suppression Systems?

What comes out of the system nozzles to extinguish the fire—is it powder?

What if my kitchen suppression system still uses powder?

Do I need to have a kitchen fire suppression system by law?

How are the systems activated? Will they activate randomly when I am cooking?

Will the system ruin my kitchen and appliances if activated?

What is the maintenance and the downtime like? / How often does my system need inspected?

What if I don’t get my system inspected every six months?

FSSD Submission

What is FSSD?

Why do I need FSSD approval?

What documents are required for FSSD Submission?

How long does the FSSD Submission Process take?

Can you help with resubmissions?

What happens if my FSSD is rejected?

Fire Certificate

How can I get a fire certificate for my building in Singapore?

How long does it take to obtain the fire ertificate?

What is the validity period of a fire certificate?

Who can apply for a Fire Certificate?

Fire Safety Managers

What Does a Fire Safety Manager Do?

Who needs the service of Fire Safety Managers?

Who needs the service of Senior Fire Safety Managers?

What is covered during a Fire and Safety audit by a Fire Safety Manager?

Fire Alarm Systems

What is a conventional fire alarm system? (non-addressable)

What is an addressable fire alarm system?